Calling for Results
Please telephone the surgery on 020 8304 8334 for routine results, Monday to Friday. Choose option 1 at the automated answering service to see if your results are back before arranging a further appointment to see your doctor.
In the interest of confidentiality, results can only be given to the patient. We cannot discuss the results of any tests unless we have the consent of the patient in writing.
All returning test results are screening by your own doctor. The length of time a test results takes to come back varies depending on the test. If the result is abnormal we will always contact you, often by letter instructing you to please make an appointment with your own doctor to discuss the result.
If your doctor asks you to have a test they will give you a form which you take to one of these places:
- Queen Mary's Hospital, Sidcup Mon-Fri 0800-1645
- Erith Hospital - by appointment only, Mon-Fri 0810-1245 - 01322 356167
- Queen Elizabeth Hospital, Woolwich - Mon-Fri 0800-1730
- Crayford Town Surgery, by appointment only, Mon-Fri 0845-1100 - 01322 621690
if you are asked to do a 'FASTING BLOOD TEST' this means you must not have anything to eat or drink from 10pm the previous evening, but it is advised you drink plenty of water.
please note, children under 10 years of age cannot have their bloods taken without first booking an appointment on 0208 302 2678 ext 5657 (this is the paediatric phlebotomy Dept at Queen Mary's Hospital)
Patient are advised to contact the surgery to obtain their test results within 7 working days. Due to the busy phone system, we advise patients to try and call during the afternoon when the phones are less busy. A doctor will only contact you directly if they need to discuss the result with you or you may be sent a letter to make a routine appointment.
X-rays & Ultrasounds
If you have been instructed by your doctor to get an X-ray, you should have been given a form.
Please take this to either Queen Mary’s Hospital X-ray department or Erith Hospital, if the X-ray is NOT a chest X-ray please call Erith first on 01322 356167
For all the ultrasounds you will receive a booked appointment at Queen Mary’s Hospital, Sidcup.
Both X-ray and Ultrasound scan results can take up to 2 weeks to come back to your doctor. This is because they are reported by an X-ray specialist and then sent to us. We advise you to ring us before making an appointment with your doctor, to ensure we have received the result of your test