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The Albion Surgery
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Aims and objectives
Aims and objectives
To provide the best possible care to our patients
To treat all our patients with respect and courtesy irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem
To ensure that all member of the team are committed to providing high quality care to patients and to ensure they have the right skills and training to do so
To take care of our staff by offering them support to do their jobs and protect them against abuse.
To provide services for our patients within a confidential and safe environment
To do everything we can to keep patients healthy, treating them as individuals and make every effort to respect their personal beliefs.
To involve our patients in decisions regarding their treatment and to be transparent in the care we provide
To ensure patients have access to our services and understand the care and treatment we offer
To provide and maintain premises that are clean, safe and easily accessible to our patients including those with disabilities and special needs
To maintain accurate health records
To focus on prevention of disease by promoting good health and well-being to our patients through education and information.
To work in partnership with other healthcare professionals in the care of our patients to tackle the causes of, as well as provide the treatment for ill health.
To seek and respond to patient feedback
To operate on a financially sound basis.
Have zero tolerance of all forms of abuse
Last Updated 11 Jul 2025
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